I recently read Justin Patton’s new book “Your Road to Yes!” that addresses the issue of trust.
For a copy of the book go HERE.
My definition of trust is very simple. Tell the truth and do what you say you’re going to do.
The book goes deeper into the building of trust and how to repair trust if it is broken.
Justin’s definition is “the unwavering belief that you will have my back and I will have yours.” To me, that sounds like a version of my definition, albeit using different words.
While I don’t want to detail every chapter of the book, he touches on trust won, lost, and how to get it back once you’ve lost it.
What a great read and thank you Justin for being part of the IOM faculty family.