Take it in increments!
There have been many articles on the subject and I’m a fan of those who suggest segmenting your course of action.
The first week, the first month, the first quarter might be something that works for you.
The key is to have a strategy. Internal and external (staff vs members), starting with your board.
Think of it as a listening tour. Almost everything I’ve read starts with a listening tour of your members, in their environment, not your office. Your members will appreciate it!
Once you’ve completed your tour, now it’s time to show your leadership, in sync of course with your board, and set a course for the chamber. Remember, it’s their chamber not yours.
And don’t forget to possibly engage a professional coach whose been in your shoes. They could be tremendously helpful to you!
Don’t rely on the previous CEO. You are the new CEO and there probably was a reason for the transition to new leadership (retirement, new direction, etc.).
Don’t get stuck in the old way of doing things. You have a window of opportunity to chart a new course for the organization. Make the best of it by getting the right tools in your toolbox, and a professional coach might just be the best thing, at least for your first year.
For more information on professional coaches go HERE.