One concept I buy into in membership is we need to make our members feel wanted.
It’s a simple concept!
Think about it, don’t we all want to be
wanted?
That’s what relationships are all about. And as chamber execs we are in the relationship business.
That’s what relationships are all about. And as chamber execs we are in the relationship business.
Speaking of relationships, that’s the other key
point I took away from the book titled, The End of Membership as We Know It.
There is no question we are in the relationship
business.
Not only the relationship with the member but the
relationships we have with:
- Elected officials - if you’re in the advocacy business;
- The planning committee - if you’re in the economic development business; and
- Your leadership program - which is building relationships throughout the community with the next generation of leaders (high school or young professionals) in your community.
Treat your members the way you want to be treated –
wanted!
You take care of them, they’ll take care of you.