New Member Welcome Kits: What's in Your Box?

Ok, you’ve signed up that new member.  Now it’s time to engage that new member.

It’s time for the “new member” kit.  First impressions are very important.  Take the time to put some thought into your first new member communication.

Many new member kits include the following:

  • Thank you letter and membership card;
  • Certificate of membership;
  • List of upcoming events; and
  • A volunteer form.

Use this communication to ask the new member to become active.  Ask them to do three things:

  • Register on your website for an upcoming program;
  • Put their new member certificate in a prominent place for their customers to see; and
  • Tell us what issues are important to you as a small business owner.

Now it’s your turn to continue that dialogue throughout the year.  First year retention is your goal.

Engage that member.  Retain that member!

Are You a Connector?

As chamber executives we wear many hats!

We’re advocates for our small business members, we educate our members through our programming, and let’s not forget that networking thing we do. 

Being a connector is the business of today’s chamber executive.

We connect people for many different reasons.  We connect people to:

  • Solve problems
  • Generate business
  • Create a better community
  • Educate/influence our government officials

I wrote about it in a previous blog post HERE - the statement that your network is your net worth.  If you have a strong network, you’ll be a great connector. 

The more people in your network, the more people you can connect.  That’s the position you want to be in as a chamber executive. 

Position yourself as the go to person in the business community!