Don’t hide behind closed door sessions, private meetings, and this goes for staff and volunteers too.
If everybody can see the big picture, everybody should be able to support the organization and its mission.
This is especially true when something goes wrong (i.e., a program or event loses money) or certain members aren’t paying what they should.
Can we all say scorecards? See previous post on scorecards HERE.
Transparency is about filling out a plan on what the chambers challenges and opportunities are and setting a proper course of action to deliver value to your members.
Remember, your members are business people and make business decisions every day.
If a program is not working, being a transparent organization is a great way of shining a light on that loser, or sacred cow, and kick-it to the curb.
Past post on sacred cows can be found HERE.
Be transparent, your chamber will be better off for it!
